Chief Minister’s Inspection Team

Objectives

• To undertake extensive tour of the Province in order to assess, on the spot, the progress made by various Government Agencies in implementation of policies of the Provincial Government.
• To evaluate, on Specific directions received from the Chief Executive of the Province, the functioning of any department, authority or office under the control of the Government of Balochistan and suggest ways and means for making the same more efficient and responsive to public needs.
• To study the attitude of Senior Government Officials towards their own work as well as towards the general public, down to the district level.
• To evaluate and investigate the complaints of corruption received/reported, against Senior Government officials.
• To examine in depth, on specific directions received from the Chief Executive of the province, the causes and factors responsible for success or failure, Lapses, delays, cost over runs etc; in the implementation of any development scheme, and suggest immediate remedial measures.
• May inspect any office or project or work, consult any record and examine any official in connection with the work. Any requisition made by the Inspection Team in this connection will be complied with promptly by the official concerned.
• Any other matter, which the Chief Executive / Authority of the Province may assign specifically and in writing.
• Service matters except those entrusted to the Services and General Administration Department.
• The Chairman Chief Minister’s Inspection Team also discharges responsibilities as Chairman, Services Review Board and Liabilities Committees, to clear outstanding liabilities owed to the contractors by the administrative departments in addition to his duties as Member Provincial Selection Board.

Services and Redressal of General Public Grievances

• Balochistan Chief Minister wants Online Complaint Portal to be set up.
• Balochistan government has finalized a plan to revamp Chief Minister Complaint Cell by introducing state of the art facilities to enable general public to submit their complaints for swift redressal of their issues.
• Balochistan government said that a toll free helpline would be launched soon to provide a platform to the public for conveying their grievances to the high officials.
• Public complaints about state of cleanliness, absence from duty of teachers, doctors and dispensers, corruption or inappropriate attitude of officials and hurdles in lodging first information reports with police or Levies could be lodged at the Chief Minister’s Complaint Cell.
• The complaint cell would enable the government to evaluate the performance of the ministries and departments. Besides, future policies would be made after getting public response and feedback would also be sought through online complaints.
• To evaluate and investigate the complaints of corruption received/reported, against Senior Government officials.
• To examine in depth, on specific directions received from the Chief Executive of the province, the causes and factors responsible for success or failure, Lapses, delays, cost over runs etc. in the implementation of any development scheme, and suggest immediate remedial measures.
• The Incharge and other personnel of Complaint Cell should work diligently and sincerity so as the goal of establishing the cell could be achieved and the people could be given relief.
• The Chief Minister has authorized local body’s representatives to monitor hospitals, dispensaries, educational institutions and water schemes and directed them to dispatch the complaints to said cell.
• The complaints could lodged by telephone, fax, letter and WhatsApp and the cell would soon be connected with a call center.